As a Member of the My Funky Rewards Programme, FP grants you the right to: earn cashback; purchase discounted Gift Cards and to earn, or receive other benefits. Collectively, the right to participate in the My Funky Rewards Programme and the right to earn and receive cashback and other benefits is referred to as the My Funky Rewards Membership Service. The specific benefits of the My Funky Rewards Membership Service are always subject to availability and change. The Member should check the Website or contact the Customer Service team (see contact information above) in order to check whether a particular benefit is available at a given time.

In order to receive the My Funky Rewards Membership Service and to qualify for any benefits associated with the My Funky Rewards Membership Service, Member must be 18 years or older, a resident of the United Kingdom with a UK registered credit or debit card and a UK bank account/IBAN. FP reserves the right, at its sole discretion, to refuse any person from becoming a Member. Members may join the FP Rewards Programme via the FP website.

Any individual may only hold one Membership in the My Funky Rewards Programme at a time. Member agrees that the My Funky Rewards Membership Service may only be used for his/her own personal benefit. Membership of the My Funky Rewards Programme is not transferable. If a Member has more than one My Funky Rewards Membership and/ or a Member fails to comply with any provision of this Agreement, FP reserves the right to terminate all memberships and in such case any accrued benefits and/or cashback earned in respect of all the cancelled memberships, but not paid at the date of termination, will be forfeited.

The bank account details/IBAN you provide to receive your benefit must only be used by you. If your bank account number/IBAN is being used by another Member, the Membership which was created later will be terminated and any accrued benefits not paid at the time of termination will be forfeited. If FP suspects these accounts have been created for misuse or fraudulent activity, FP reserves the right to terminate all accounts using the same bank account number/IBAN and any accrued benefits not paid at the time of termination will be forfeited.

Members must be a living individual; no machines, scripts or automated services may be used to accumulate financial benefits derived from Membership and use of the My Funky Rewards Programme.

Provided that the Member complies with the requirements set out in these Terms of Service, FP agrees to provide the My Funky Rewards Membership Service to the Member for the term of this Agreement. FP will endeavour to make the Website available 24 hours a day, 7 days a week.

However, there may be times when FP is unable to make the Website available for technical, operational reasons, such as scheduled maintenance shutdowns, or for other commercial reasons. Any printed material and software provided by FP to the Member is the exclusive property of FP.

Members are required to use the My Funky Rewards Membership Service in accordance with these Terms of Service and in an honest and ethical manner.

Member is responsible for his or her use of the My Funky Rewards Membership Service and must promptly notify FP of any unauthorised use of the My Funky Rewards Membership Service. Member agrees not to publish, retransmit, broadcast or otherwise reproduce in any medium any information or software that is made available to Member other than for the purpose of receiving the My Funky Rewards Membership Service.

Members must use the My Funky Rewards Membership Service for their personal use only. This means that any Item(s) purchased through the My Funky Rewards Programme must be for the Member’s own personal use and own personal benefit. 

To explain this further, below is a list of circumstances in which FP will find that Items have not been purchased for personal use (either on their own or in combination):

a) The purchase of Item(s) with the intent to or action of reselling the Item(s) on an online auction website or shopping website;

b) The purchase of a large quantity of any Item;

c)  An unusual number of purchases within some categories, that are unlikely to be for personal use. In the table below you will find some examples. Please note that these are examples and not intended to be an exhaustive list.

Items	Frequency
Mobile Phones, Laptops, washing machines, tablets, printers and other electronic equipment	Not more than 2 per 6 months
Beauty Products like perfumes, face creams	Not more than 3 per month
Toiletries like shampoos, toothpaste	Not more than 5 per month
Travel tickets (train, flight, bus) and entertainment tickets	No more than 2 adults and 2 children per ticket

d) The purchase of Item(s) through a business bank account or credit card;

e) The purchase of Item(s) through a bank account, credit card or any means of payment that the member is not the holder of;

f) The purchase of Item(s) by a Member which is not done under the Member’s first and surname;

g)  The purchase of Item(s) by a Member which is done for the benefit of a company or personal business; or

h) The purchase of Item(s) on websites which are expressly stated to be reserved for professional purposes only; or

i) The purchase of any Items related to crypto currency mining.

If FP determines that Items have been purchased for non-personal use, in accordance with paragraph 6.2 below, it may terminate the Agreement and terminate the payment of all accrued benefits without any right for the Member to reclaim them or any other compensation.

To gain access to the Website Members must have Internet access, an email address, a user name and a password. Member agrees to keep Member's user name and password private so that they cannot be used by any other person. FP will not be liable for any damages, losses or expenses suffered by Member or any third party as a result of any unauthorised person gaining access to any of the "Member only" areas of the Website where FP is not at fault.

We would like to draw your attention on the fact that, as part of the My Funky Rewards Membership Service, we may use the services of financial institutions or bank's subcontractors, subject to legal reporting requirements. In such circumstances these financial institutions or bank's subcontractors may carry out identity, credit reference and fraud prevention checks before any financial transaction is processed, including whenever we would process the payment of your benefits. Any information, which is processed by way of transfer to said financial institutions or bank's subcontractors, is intended for this specified purpose only. Please note that such credit reference and fraud prevention agencies may disclose the fact that a check was made for the purposes of fraud prevention. 

We may ask you to provide us with a copy of your proof of identity (ID/passport) as well as some additional information such as date and place of birth, address, phone number and UK bank statement. We inform you that your failure or refusal to provide the information requested will prevent us from providing the benefits of the membership and may result in the termination of your membership. There may also be some delay to us commencing delivering of your benefits to you as a result of these checks.

Membership fee (the "Membership Fee") as notified during the enrolment process and confirmed to Member in the Membership Pack and in monthly email communications from FP, will be charged on a monthly basis (unless set out otherwise during the enrolment process). The Membership Fee will be billed automatically to Member's credit or debit card (each a "Billing Device") unless the agreement is cancelled or terminated by Member or FP. The Membership Fee shall be collected by Webloyalty Sàrl who are authorised as our agent to collect the Membership Fee from your debit or credit card on our behalf.

Payment of the Membership Fee to Webloyalty Sàrl will entitle Member to continue his or her Membership of the My Funky Rewards Programme and to receive the My Funky Rewards Membership Service. Payment of your membership fee to Webloyalty Sàrl discharges you of any obligation to make payment of the fee to us. Your statement may show the Membership Fee as collected by Webloyalty Sàrl or include the acronym “WL”.

FP may from time to time change the Membership Fee and will give you at least 30 days advance notice before doing so. In the event of any such change your attention is drawn to your general right of termination as set out below.

The Membership Fee is inclusive of VAT.

• If the Initial Period is free: Member has the right to cancel the Agreement at any time up until 30 days from the start date of this Agreement without giving a reason or paying any Membership Fees (this Initial Period includes the legal right to cancel the Agreement at any time up until 14 days from the start date of this Agreement (the cooling off period) without giving a reason or paying any fees). A cancellation form is provided at the end of these Terms of Service and can be downloaded by clicking here.
• If the Initial Period is not free: Member has the legal right to cancel the Agreement at any time up until 14 days from the start date of this Agreement without giving a reason or paying any Membership Fees. Any Fee due during the Initial Period will be payable after the fourteen days cooling-off period. On the expiry of 14 days, Member can still cancel the Agreement during the Initial Period but will not be entitled to a refund of his first Membership Fee paid.
• After the Initial Period, this Agreement will be automatically renewed for successive periods equal to the Initial Period - during which a monthly Membership Fee shall be paid by the Member unless;
  • the Member has exercised his legal right of cancellation within fourteen (14) days (the cooling off period) or any relevant trial period, and /or
  • If the Initial Period is free, the Member has exercised his right of cancellation within this Initial Period and /or
  • FP has informed him of its intention not to renew the contract when due, and /or
  • the membership was terminated earlier, in accordance with the Termination section.

• Online via the online cancellation service (available through the Profile area of the Website when You are logged in).
• By email: at customerservice@myfunkyrewards.com
• By calling our Customer Service Representatives to the phone numbers set out in the page Contact Us (8 AM - 8 PM Monday-Friday and Saturday 9 AM - 4 PM, excluding bank holidays).
• In writing you can either write to FP or download and send the cancellation form featured at the end of these Membership Terms and send this to: My Funky Rewards, Sentinel House, Airspeed Road, Portsmouth, Hampshire, PO3 5RF.

FP may revise these Membership Terms of Service from time to time. FP will only make changes where we have a valid reason to do so. Where FP are able to do so, FP will notify you regarding any material changes to the My Funky Rewards Membership Services, your Agreement or the fees and will give you at least 30 days advance notice before making any such change. In the event of any such changes your attention is drawn to your general right of termination as set out above. FP will notify Member by notice on the Website or by email if revised Membership Terms of Service apply. Members are encouraged to read any revised Membership Terms of Service.

Member hereby authorises FP to deliver any and all communications ("Communications"), including but not limited to Membership information, procedures on use of the My Funky Rewards Membership Service, changes in the My Funky Rewards Membership Service benefits, and change in the Membership Fee to Member's electronic mail address or postal address at WL's discretion. Member further authorises FP to deliver any Communication by sending in lieu of such Communication (the "Underlying Communication"), a notice that directs Member to an address on the World Wide Web ("Web") where the Underlying Communication is posted. Member agrees that the sending of a notice of delivery by Web posting shall constitute delivery whether or not Member actually accesses the Underlying Communication via the Web. Member agrees that s/he will not, for any reason, alter any Communication delivered electronically or otherwise. FP does not guarantee Web access; however FP offers Member various ways of communicating with its customer service staff (see Customer Services Contact Information above).

To understand what data we collect about you, how this is used, who it is shared with and your rights associated with your data, see our Privacy and Cookies Policy.

Bank/card issuer will pass your name, address, date of birth and card details to us for the purpose of providing the My Funky Rewards Membership Service and billing your account with the fees. From time to time we may ask your card issuer to update us with any changes to the information they have provided to us, for example by providing us with any updated or new card numbers or expiry dates. Please see our Privacy and Cookies Policy for more information.

We record and monitor calls by you to our customer service desks. We will process your data for legitimate business purposes namely quality assurance and training purposes and to ensure we have collected and recorded any consent you provide over the phone.

Member acknowledges that use of any particular benefit may be subject to additional terms and conditions ("Benefit Specific Terms and Conditions"). This Agreement, including these Terms of Service, the Benefit Specific Terms and Conditions, the Membership Pack and Benefit Specific FAQs, constitute the entire understanding and Agreement of the parties with respect to the subject matter hereof and will supersede any and all prior oral or written communications, representations or agreements.

If any provision of your Agreement is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of your Agreement which shall remain in full force and effect. Any omission to exercise, or delay in exercising, any right or remedy under this Agreement shall not constitute a waiver of that, or any other right or remedy. The waiver by any party to this Agreement of any of its rights or remedies arising under this Agreement or by law shall not constitute a continuing waiver of that right or remedy or a waiver of any other right or remedy.

Member must notify FP of any change to his/her address, electronic mail address and/or Billing Device. Customer Services Contact Information is set out above and is also available on the Website.

This Agreement may be assigned in whole or in part by FP at any time in its discretion. This Agreement may not be assigned by Member without FP's prior written consent.

This Agreement (including the Membership Pack, the Benefit Specific Terms of Service, the applicable Benefit Specific FAQs and Privacy & Cookies Policy), will be governed by and construed in accordance with the laws of England and Wales. Member agrees to settle any disputes regarding retailer’s Items directly with the applicable retailer and not involve FP in a dispute between Member and a retailer.

If you have a dispute with FP we will try to resolve it quickly and efficiently. If you are unhappy with our service to you please contact us as soon as possible. If you and we cannot resolve a dispute using our internal complaint handling procedure we will let you know that we cannot settle the dispute with you and provide you with details of an Alternative Dispute Resolution (ADR) provider and outline our intentions on using them.

This Agreement does not confer any rights on any person or party (other than FP and the Member) under the Contracts (Rights of Third Parties) Act 1999.

You acknowledge that all copyright, trademarks, and other intellectual property rights, in and relating to the My Funky Rewards Programme are owned by us, or licensed to for us to use. You may not copy, distribute, modify, show in public or create any derivate works from any material which is found on this Website or in any communications from us.

• Members of the My Funky Rewards Programme are entitled to claim a Welcome Reward (“Welcome Reward”), which is offered to Members when they successfully enrol in the My Funky Rewards Programme. Further details and conditions relating to the Welcome Reward can be found via the ‘Benefits’ link on the footer of the Website and within the Account section of the Website.
• The Welcome Reward will be credited into the Member’s Funky Pigeon Prepay Account and is to be redeemed on funkypigeon.com. It is not transferable to any other retailers.
• The Welcome Reward can only be claimed against FP purchases made by the Member at funkypigeon.com after enrolment into the My Funky Rewards Programme.
• Members must claim the Welcome Reward within three months of joining the My Funky Rewards Programme. After this three month period, the Welcome Reward is no longer available.
• The Welcome Reward may be claimed by Members even if they choose to cancel their membership prior to the end of the three month period.
• This Welcome Reward is not transferable.

• As a Member of the My Funky Rewards Programme, you are entitled to claim a Monthly Bonus valid either towards an online purchase you make from any retailer featured within the My Funky Rewards Programme.
• You can claim your Monthly Bonus once every month for as long as your Membership remains active.
• The Monthly Bonus can only be claimed against purchases made by the Member whilst the Membership is active.
• The Monthly Bonus can only be claimed against purchases made within the month for which the Monthly Bonus is claimed.
• The Monthly Bonus can only be claimed with a unique receipt.
• To claim your Monthly Bonus for a purchase made with the marketing partner, simply fill in the claim form on the website or email your online sales confirmation receipt within 30 days of making your purchase. Make sure your order confirmation number and purchase date are included, along with your name and membership number. Please ensure your email is no larger than 0.5MB in size. You can send your email to monthlybonus@myfunkyrewards.com. Alternatively, send your postal receipt to My Funky Rewards, Sentinel House, Airspeed Road, Portsmouth, Hampshire, PO3 5RF. The Monthly Bonus will be paid via a bank transfer to the bank account number as specified within your details in the 'Profile' section of the Website.
• This Monthly Bonus is not transferable.

• An index of the retailers offering cashback via the Website ("Retailers") is provided by FP on the Website. FP is not responsible for changes to, or discontinuance of, any retailer, or any retailer's withdrawal from the My Funky Rewards Programme, or for any effect on accrual of cashback caused by such changes, discontinuance, or withdrawal. FP is not responsible for changes to, or discontinuance of any special offer or coupon code. It is the Member's responsibility to make sure that all special offers are valid. If you choose to use coupons and specials that are listed or are not listed on the retailer landing page, WL cannot guarantee that you will be eligible to receive cashback on your purchases.
• Subject to the cashback limits set out in on retailer's landing page, you will be credited a percentage of the net purchases made by you at one of the retailers as it relates to each retailer. The net purchase is defined as the total amount paid to the retailer minus tax, gift wrapping, shipping, promotional credits, returns, cancellations, and transaction fees or as the retailer defines on their respective website.
• As a Member, purchases made through retailer will be deemed a "Qualifying Purchase" and will result in the right to earn cashback if and only if all of the following criteria are satisfied:
  
  
  For online purchases:
  
  
  • "Cookies", both first and third party (if applicable), must be enabled on your Web browser;
  • all potential Qualifying Purchases must begin by clicking on the retailers link that appears on the Website and being successfully connected to the retailer's website based upon that click; and
  • all potential Qualifying Purchases do not violate any retailer specific terms set forth on the landing page of that retailer. WL may, at all times, route your request for a retailer website through specific links, in order to assure that the sale can be tracked correctly. Any alteration of these links will invalidate your purchase, which will not be deemed a Qualifying Purchase.
• There is a maximum eligible cashback amount ("Cashback Maximum") of two hundred and fifty pounds (£250) for all Qualifying Purchases whether made online or offline in any calendar month during your Membership of the My Funky Rewards Programme. Any purchases you make from retailers in a calendar month after reaching the Cashback Maximum shall not be deemed a Qualifying Purchase.
• Accrued cashback for Qualifying Purchases will be paid via a bank transfer to the bank account number as specified within your details in the Profile section of the My Funky Rewards website. If no bank account number has been provided, FP will retain such amounts until FP receive this information from you. Cashback is paid within 4 weeks of making a Qualifying Purchase, however, this period may be longer depending on the retailer's validation processes. FP cannot transfer cashback to any bank account number other than that specified in the 'Profile' section of the Website.
• Cashback awarded to Members is subject to adjustments for returns, cancellations, and other events. FP may apply such adjustments to Members' accounts at any time as FP considers appropriate and at its sole discretion.
• It is your responsibility to check your account regularly to ensure that cashback has been properly credited and that your account balance is accurate. If you do not believe that a Qualifying Purchase has been correctly credited to your account, you must wait at least 5 working days after completing a Qualifying Purchase to contact Customer Service as provided on the Website. Furthermore, all cashback earned by Members are subject to review. FP may apply necessary adjustments to Members' accounts at any time. FP reserves the right to terminate any account for abusive or fraudulent activity, for example (without limitation) using fraudulent card details.
• If you place more than ten (10) orders or transactions from a single retailer in any single calendar day, any Items contained in orders placed after the tenth order will not be deemed Qualifying Purchases.
• With regards to Items comprising reservations of hotel rooms, travel, transport and purchases made in instalments, the cost of these Items shall be considered duly paid and therefore a Qualifying Purchase when the whole of the booking has been paid for and the Member has completed his/her stay with the relevant hotel/service provider. The cash back does not therefore apply to payments, deposits, cancellation fees, or any other amounts paid by the Member which does not represent the full payment of the relevant Item purchased. The percentage of cashback offered by each provider to Members, will vary by provider, and will be shown on the Website only, on the pages accessible by Members.
• Except in circumstances where FP have acted negligently, FP will not be held responsible for changes made by Retailers whether such changes relate to the discontinuance, removal, withdrawal of or interruption to all or any of the retailers services and whether or not such changes affect the payment of cash back. For the avoidance of doubt, only purchases made at retailers when available through the My Funky Rewards Membership Service will be eligible for cashback.
• It is your responsibility to keep your Membership account information current in order to facilitate the payment of your cashback. In the event that your information is not current at the time of payment, FP will retain such amounts until you provide valid address information. Please review your details within the Account link on the Website regularly to ensure they are up to date.
• No cashback earned or granted as part of the My Funky Rewards Programme, may be assigned or transferred to any third party except as expressly permitted by FP in writing and/or may be required by law.
• You authorise FP to disclose to third parties information you have provided, or information that FP has obtained about your account: (i) to agents of FP or its retailers, such as independent auditors, consultants or lawyers or its servicing partners for the proper serving of the My Funky Rewards Programme; (ii) to comply with government agency or court orders or requests; (iii) in providing aggregated and non-personalised marketing services (i.e. containing no personal data) for an advertising or retailer partner, or (iv) where it is necessary for payments of your cashback. Further, you authorise FP to receive any account information from any Retailer including, but not limited to information regarding the Qualifying Purchase such as the products ordered, the order number, the time and date the Qualifying Purchase occurred, the email address entered for the Qualifying Purchase.
• FP reserves the right to terminate the Cashback Rewards benefit at any time on thirty (30) days' notice. Notification of termination of Cashback Rewards will be sent to the email address you have provided to FP. FP will not be responsible for failing to notify you of termination of Cashback Rewards where such failure is caused by any reason outside the reasonable control of WL, including: an error in your email address, an inaccurate email address, your failure to check for your email online, your failure to inform FP of a change in your email address or a failure of the Internet.
• Cashback Disputes: All questions or disputes regarding the Cashback Reward benefit including without limitation, questions or disputes regarding eligibility for the Cashback Reward, or the eligibility of discounts for accrual or redemption, must be submitted in writing to: My Funky Rewards, Sentinel House, Airspeed Road, Portsmouth, Hampshire, PO3 5RF, or email us at cashback@myfunkyrewards.com. See also s16 of Section A above in the Membership Terms of Service for further information on Disputes and the EC Online Dispute Resolution Platform.
• Nothing in these Terms and Conditions shall be construed as creating or constituting a partnership, joint venture or agency relationship between FP and the retailers. The retailers shall not have the ability to create any binding obligation on behalf of FP.

For any queries around Gift Cards, please see our FAQ or contact our Customer Service Team. Customer Service Contact Information is set out above.

Gift Cards, Gift Vouchers and/or Gift eCodes ("Gift Cards") featured on the Website are supplied by our preferred partner Hawk Incentives Limited (Company number 04155659), registered office Westside, London Road, HEMEL HEMPSTEAD, HP3 9TD. By purchasing Gift Cards via the Website you agree to (i) the Membership Terms of Service in Section A, (ii) these Gift Card Benefit Specific Terms of Service, (iii) any relevant FAQs (iv) the Hawk Incentives Limited Terms and Conditions as set out on the Hawk Incentives Limited website and (v) any additional terms and conditions specified by individual Gift Card merchants at the point of purchase.

Members can purchase Gift Cards by clicking on the Gift Card link featured on the Website. Members will be securely transferred to the Gift Cards site powered by Hawk Incentives Limited. When purchasing a Gift Card via Website, Members are making a payment via the secure Hawk Incentives Limited platform. Hawk Incentives Limited are responsible for the collection and processing of the Member's payment.

Gift Cards and associated discounts offered via the My Funky Rewards Programmes are only available to Members of the My Funky Rewards Programme and the right to purchase these Gift Cards is non-transferable. Terms of use vary from Gift Card to Gift Card. Gift Cards may have an expiry date, and/or other rules and restrictions. When purchasing a Gift Card via the My Funky Rewards Programme, please read all Gift Card specific Terms & Conditions as set out on the Hawk Incentives Limited website at point of purchase.

Members can save up to 20% off the face value of Gift Cards on a number of selected Gift Card Brands ("Brands"). Purchased Gift Cards will be fulfilled and shipped to the designated shipping or email address that the Member provides when placing the order. For orders with multiple Gift Cards of the same or multiple Brands, the cards will be combined into one standard delivery shipment. Members can select different postage options which will incur charges as specified at the point of purchase. Please allow 2-5 business days for Hawk Incentives Limited to process your order, and an additional 1-3 days thereafter for your order to arrive. During busy times of the year, e.g Christmas, please allow for 5 business days for the delivery of your order. Please allow another 2 business days for your gift card to be activated.

Gift Cards of specific Brands can be redeemed at the Brand store or website of such Brand, or as specified on the Gift Card or in the specific terms and conditions stipulated by the Brand on the Hawk Incentives Limited powered Gift Card website. Gift Cards are not redeemable for cash. Participating Brands are subject to change, and are not guaranteed to be available at all times. In addition, Brands within the Top Offers (offering 20% discount) as well as the variable discounted Gift Cards will vary from time to time. Use and redemption of Gift Cards is subject to the limitations and rules set by the respective Brands. WL does not assume responsibility or liability for the actions, products, locations or content of any Brand or Brand store. Risk and title will pass to the Member upon delivery. WL can take no liability for any lost, stolen or damaged Gift Cards, once responsibility of ownership has passed to the Member at time of delivery.

A Member may purchase Gift Cards up to a value of £100 in any calendar month from the Top Offers selection and up to a value of £100 worth of Gift Cards with a variable discount as long as the Member remains within the My Funky Rewards Programme. These benefit restrictions may be subject to change from time to time

WL reserves the right to cancel any orders that exceed the £100 monthly limit. In such event, the Member will not be charged for Gift Cards that are cancelled. In the event that the Member has already been charged for Gift Cards, the Member will be refunded for the cancelled Gift Cards on the payment device that was used to purchase the Gift Cards. Should a WL Member, individually or collectively be found to be in breach of this Agreement WL has the right to immediately terminate membership and/ or any associated memberships. In such cases any accrued benefits and/or cashback earned but not paid at the date of termination, will be forfeited further details of which are set out in Section A, Membership Terms of Service.

Card Activation: Gift Cards may have been dispatched inactive/unloaded, which will be specified on the Gift Card or at point of purchase. Members are recommended to check the balance of the Gift Card with the retailer before use and/or allow for 48 hours from the receipt of the Gift Card(s) before use. The balance on the Gift Cards can also be viewed by accessing your order on the Website. Log onto www.myfunkyrewards.com, click on Gift Card section, click on My Orders.

Customer Service Support; All enquiries regarding Gift Cards will be handled by My Funky Rewards Customer Service Team, details of which are set out in the Customer Service Contact Information section of the Membership Terms of Service above.

Refunds, Returns and Cancellations: Hawk Incentives Limited's address will be the return address on the Gift Card mailing envelopes. Hawk Incentives Limited will notify WL's Customer Service Team of all returned mail and any other customer service issues, including the details regarding order and membership details to enable WL to identify and communicate with the Member. WL will use all reasonable endeavours to contact the Member in the event of returned mail. If WL is unable to contact the Member, the transaction will be refunded less any postage & packaging and credit card charges.

Orders cannot be cancelled. In addition, after receipt of the Gift Cards by the Member, the Member assumes all risks associated with the Gift Cards and no Gift Card returns will be accepted.

Lost/Stolen Shipments: In the case of the non-receipt of ordered Gift Cards, it will first be investigated whether the ordered Gift Card balance is still intact. Please allow up to 5 business days for WL to complete the investigation. A balance transfer will be arranged to a new Gift Card and the new Gift Card will be reshipped. WL will pay for the postage fees of the reshipment, unless the non-receipt of the Gift Card is due to incorrect address/shipping details provided by the Member, in which case the Member will pay the postage fees for the reshipment. Should the Gift Card balance have been spent, or in the case of voucher or pre-loaded Gift Card orders, the Member will be liable for the replacement of the order, except in the case of orders sent by tracked and insured mail.

WL will not deactivate or provide credits for any part of the value associated with any Codes and/or eCodes. Once the Code and/or eCode has been sent to the Member, the Member assumes all risks associated with the Code and no Code returns will be accepted.

WL IS NOT THE ISSUER OF THE GIFT CARDS. WL MAKES NO REPRESENTATION OR WARRANTY WHATSOEVER, AND SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, LACK OF LATENT DEFECT AND/OR THAT THEY WILL MEET MEMBER'S REQUIREMENTS.

MEMBER ASSUMES ALL RISKS ASSOCIATED WITH THE GIFT CARDS AND THEIR USE. WL WILL NOT IN ANY CIRCUMSTANCE BE LIABLE FOR ANY LOSS, HARM OR DAMAGES, WHETHER DIRECT OR INDIRECT, PUNITIVE, CONSEQUENTIAL, INCIDENTAL, EQUITABLE OR OTHERWISE WHATSOEVER, INCLUDING ATTORNEY'S FEES OR COSTS, HOWEVER CAUSED AND WHETHER OR NOT FORESEEABLE, OR FOR CONTRIBUTION OR INDEMNITY IN RESPECT THEREOF, EVEN IF WL HAS BEEN INFORMED IN ADVANCE OR OUGHT REASONABLY TO HAVE KNOWN OF THE POTENTIAL FOR SUCH DAMAGES.

THE ENTIRE LIABILITY OF WL, AND THE EXCLUSIVE RECOURSE OF THE MEMBER, IN THE EVENT OF ANY CLAIM(S) FOR WHICH WL MAY PROPERLY BE HELD LIABLE UNDER AND IN CONNECTION WITH RESPECT TO THE GIFT CARDS, REGARDLESS OF THE FORM OF ACTION OR BASIS OF LIABILITY SHALL BE LIMITED IN THE AGGREGATE (REGARDLESS OF THE NUMBER OF CLAIMS) TO THE ACTUAL PROVEN DIRECT DAMAGES SUFFERED BY THE MEMBER AND SHALL NOT EXCEED THE MEMBERSHIP FEES PAID, INCLUDING AWARDED COUNSEL FEES AND COSTS.