Membership Terms of Service
Effective date: 16 April 2024
Your My Funky Rewards Membership is subject to this agreement, which comprises Section A - Membership Terms of Service and Section B - relevant Benefit Specific Terms of Service together with the additional terms and information contained in:
  • Your Membership Pack; and
  • the Funky Pigeon Privacy and Cookies Policy
  • any applicable Benefit Specific FAQs
Together these documents form your agreement (the "Agreement") with us.

In the event of any conflict between the above terms, the terms shall apply in the following order: (i) Section A; (ii) Section B; and (iii) FP Privacy and Cookies Policy.

Where the Benefit Specific Terms of Service in Section B refer to our third party supplier’s terms of use (e.g. in relation to Gift Cards), you will need to ensure that you read such terms as they will also apply to you.

It is important that you read all of the documents forming your Agreement carefully since they contain important information about your My Funky Rewards Membership, including your rights and obligations.

You (“you” or “Member”); and Limited, Greenbridge Road, Swindon, Wiltshire, UK SN3 3RX (Registered No. 06208854) (“FP”, “us” or “we”).

Payment of the Membership Fee or acceptance or use of the My Funky Rewards Membership Service and the receipt of any of the specific benefits will constitute the Member’s acceptance of all of the terms and conditions of this Agreement.

By entering into this Agreement with FP, you will become a Member of the My Funky Rewards programme (“My Funky Rewards Programme”).
  • Benefit Specific FAQs; all and any FAQs referred to within the Benefit Specific Terms of Service;
  • Benefit Specific Terms of Service; the benefit specific Terms of Service set out in Section B of these Terms of Service;
  • FP: Limited, Greenbridge Road, Swindon, Wiltshire, UK SN3 3RX
  • Funky Pigeon Prepay Account: Member's online account
  • Gift Cards: includes both gift Cards and Gift Vouchers
  • Items: the goods and/or services you purchased;
  • Member: a person resident of the United Kingdom who has joined the My Funky Rewards programme;
  • Membership Fee; the monthly fee payable by Member using a UK registered credit or debit card during his membership. The period and amount of this fee will be notified during the enrolment process and confirmed to Member in the Membership Pack;
  • Membership Pack; the information pack you will receive from FP by email or post after enrolling in the My Funky Rewards Programme and which contains the start date of your membership, details of the Membership Fee together with other important information relating to your membership.
  • My Funky Rewards Membership Service: the right to participate in the My Funky Rewards Programme, and earn and receive cashback and other benefits as described in clause 1 below;
  • My Funky Rewards Programme: the My Funky Rewards programme operated by FP;
  • Retailers: the third party suppliers that offer goods and services on the Website;
  • The Website:;
If you need to contact Customer Services for any reason, you can do so as follows:
  • Online: via the Contact Us link at the top of every page within the Website
  • Email: at
  • Phone: 0800 085 9384 8 AM - 8 PM Monday-Friday and Saturday 9 AM - 4 PM, excluding bank holidays excluding bank holidays.
  • Write to: My Funky Rewards Customer Service Department (Sentinel House, Airspeed Road, Portsmouth, Hampshire, PO3 HRF). Your correspondence will be re-directed to our Customer Service Representatives (operating from outside the UK).
0800 085 9384
Calls are free from UK landlines and mobiles
8 AM - 8 PM Monday-Friday
9 AM - 4 PM Saturday
Excluding bank holidays